Who We Are
BareStone Investments ("Company," "we," "us," or "our") is a real estate investment company located at 273 Chapelfield Rd, Columbus, OH. We purchase residential and commercial properties directly from motivated sellers across the United States.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, chat with us, or submit a property inquiry. By using our website or submitting your information, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of personal information directly from you or automatically when you use our website:
- Identifiers: Full name, email address, phone number, mailing address, and IP address.
- Property Information: Street address, city, state, ZIP code, property type, number of bedrooms and bathrooms, approximate square footage, property condition, asking price, and reason for selling.
- Communications Data: Records of calls, text messages (SMS/MMS), emails, and chat messages exchanged between you and BareStone Investments.
- Transaction Information: Details related to any offer, purchase agreement, title, or closing in which you participate.
- Usage Data: Pages visited, time spent on pages, browser type, device type, operating system, and referring URLs, collected automatically via cookies and similar tracking technologies.
- Consent Records: Timestamps and records of your agreement to our Privacy Policy, Terms and Conditions, and SMS/communication consent.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To evaluate your property and prepare a cash offer.
- To contact you by phone, SMS/text message, email, or mail regarding your property inquiry, offers, and follow-up communications.
- To send appointment reminders, transaction updates, and closing-related messages.
- To operate, maintain, and improve our website and services.
- To maintain records of consent and compliance with applicable laws, including the TCPA.
- To respond to your questions, comments, or requests.
- To comply with legal obligations, court orders, or government authority requests.
- To detect, investigate, and prevent fraudulent transactions or other illegal activity.
SMS & Text Message Communications
By providing your phone number and checking the consent boxes on our property submission form, you expressly consent to receive automated and manually dialed SMS/MMS text messages from BareStone Investments at the mobile number you provided.
These messages may include: property offer details, appointment confirmations, follow-up inquiries, transaction updates, and general communications about our services.
Message frequency varies based on the stage of your inquiry. Message and data rates may apply depending on your carrier and plan.
We will never sell, lease, or share your phone number with third parties for their own marketing purposes. Your number is used solely for communications related to BareStone Investments' services.
For assistance with our text messaging program, reply HELP to any message or contact us directly at barestoninvestments@gmail.com or +1 (614) 961-7592.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our business — including CRM platforms (e.g., GoHighLevel), title companies, escrow companies, real estate attorneys, transaction coordinators, and communication service providers. These parties are bound by contractual obligations to protect your data and may only use it to perform services on our behalf.
- Legal Compliance: We may disclose information when required by law, subpoena, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of BareStone Investments, our customers, or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may share your information for any other purpose with your explicit prior consent.
Cookies & Tracking Technologies
Our website may use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience, analyze website traffic, and understand how visitors interact with our pages.
Types of cookies we may use:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies or alert you when a cookie is being sent.
Data Retention
We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to complete transactions, maintain business records, and comply with our legal obligations.
- Property Inquiry Records: Retained for up to 5 years from the date of inquiry.
- Transaction Records: Retained for up to 7 years in accordance with real estate and financial recordkeeping requirements.
- Consent Records: Retained for the duration of our business relationship and up to 5 years thereafter for compliance purposes.
- Communication Records: Retained for up to 3 years or as required by applicable law.
When information is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your state of residence, you may have certain rights regarding your personal information. These may include:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Request that we correct inaccurate or incomplete information.
- Right to Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
- Right to Restrict Processing: Request that we limit how we use your information.
- Right to Opt Out of SMS: Reply STOP to any text message at any time.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
Security
BareStone Investments implements commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, loss, or destruction. These measures include the use of encrypted communications, secure data storage, and access controls limited to authorized personnel.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you in accordance with applicable law.
Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated or controlled by BareStone Investments. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices, content, or security of any third-party websites.
We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.
Children's Privacy
Our website and services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If you are a parent or guardian and believe your minor child has provided us with personal information, please contact us immediately at barestoninvestments@gmail.com. We will promptly delete such information from our records.
Do Not Sell My Personal Information
BareStone Investments does not sell personal information as defined under the California Consumer Privacy Act (CCPA) or any similar state law. We do not exchange your personal information with third parties in return for monetary or other valuable consideration for their own marketing use.
If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, as well as the right to request deletion of your personal information. To make such a request, please contact us using the information in Section 14.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes that affect your rights or how we use your information, we will make reasonable efforts to notify you (e.g., via email or a prominent notice on our website).
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the methods below. We are committed to resolving any privacy-related concerns promptly and transparently.